Support

Most problems are one setting. Start with the fixes below. If you're still stuck, email a person.

Talk to a person

Email Tyrianhelp@gmail.com. A real person replies, usually within 2 working days (New Zealand time). The fixes below cover the problems people hit most, so they're worth a look first.

When you do email, include: your Mac model, your macOS version, what you expected, what happened instead, and the log file if you can (see "Send us your log" below). The log has timings and errors, never your audio.

New here? Install instructions, including updating and uninstalling.

Setup and permissions

macOS says it can't verify SpeechNet

Expected the first time, while early versions aren't notarized. Click Done, then System Settings → Privacy & Security → Open Anyway. Why this happens.

Nothing happens when I hold Fn

Open System Settings → Keyboard and set "Press 🌐 key to" to Do Nothing. If it's set to the emoji picker or Apple's own dictation, they fight SpeechNet for the key.
Some external keyboards have no real Fn key. In SpeechNet → Settings → Hold to talk, choose Right Option instead.
Check SpeechNet is running: there's a small waveform icon in the menu bar.

The caption says "Can't hear you"

It names the mic it's using. If that's the wrong one (AirPods in the case, a webcam), pick the right mic in SpeechNet → Settings → Microphone.
System Settings → Privacy & Security → Microphone: make sure SpeechNet is switched on.

My words go to the clipboard instead of being typed

SpeechNet needs Accessibility permission to press ⌘V for you. System Settings → Privacy & Security → Accessibility → switch SpeechNet on. It uses this for pasting only. It never reads your screen or your typing.

"No text box selected"

SpeechNet only types into somewhere you can type. Click into the text box first. Nothing you said is lost: click the caption to copy it, or find it in SpeechNet → History.

It won't type into a password field

That's on purpose. Dictation into password fields is blocked and never saved to history.

Accuracy

Words with a dotted underline are the ones it wasn't sure about. Click Fix a word after it types, and it remembers the right spelling.
Add names and places you use a lot in SpeechNet → Dictionary.
A decent mic close to your mouth beats a laptop mic across the room.

Send us your log

In Finder, choose Go → Go to Folder and paste ~/Library/Application Support/SpeechNet. Attach speechnet.log to your email. It has timings and error messages only. Your history is a separate file. Don't send it unless you want to.

System requirements

Mac: macOS 26 or later, Apple Silicon (M1 or newer).
Windows: in development.

Buying, refunds and your data

Refunds on Pro: within 14 days, no questions asked. Refund policy.
What we collect (almost nothing): Privacy policy.
Report a security problem: email Tyrianhelp@gmail.com with "Security" in the subject.